FAQS

1. How does FrontDoor Favors work?
FrontDoor Favors helps real estate agents stay connected with their clients by sending thoughtful gifts for any occasion. Simply choose your desired product, upload your client list, and we'll handle the rest—from packaging to mailing.

2. What gifts are included in the holiday bundle?
Our holiday bundle includes:

• New Year's Mini Desk Calendars
• Valentine's Day Cards with Heart-Shaped Crystals
• Springtime Seed Packs
• Fourth of July Mini Flags
• Halloween Decorative Velvet Fabric Pumpkins
• Thanksgiving Coasters
• Holiday Hot Chocolate

3. Can I personalize the gifts with a message?
Yes! You can include a custom message for each holiday gift. Simply enter your personalized messages in the provided form. If you prefer a generic message, enter "N/A," and we will use our standard holiday greeting.

4. How do I upload my client list?
You can upload your client list in an Excel file (.xls, .xlsx) or PDF format at checkout. Please ensure the list includes your clients' names and addresses.

5. How is pricing determined?
Pricing is based on the number of clients in your uploaded file. Be sure to enter the correct quantity during checkout to match the number of clients in your list.

6. When will my clients receive their gifts?
We aim to deliver each gift in time for the respective holiday. Gifts will be mailed in advance to ensure timely arrival.

7. What happens if I enter the wrong client information?
Please double-check your client list before uploading. If you need to make corrections after submitting your order, contact us immediately at 202-412-8136 to see if changes can still be made.

8. Can I order for a smaller group of clients?
Yes! You can order for as few or as many clients as you'd like. Just make sure the quantity you enter at checkout matches the number of people in your uploaded file.

9. Do you ship nationwide?
Yes, we ship gifts across the U.S. to ensure your clients feel appreciated no matter where they are.

10. What if I have additional questions?
We're here to help! Feel free to contact us at 202-412-8136 with any questions or concerns.